Baggage fees
Baggage fee refunds may be permitted if you have paid for one or more checked bags and don’t fly due to flight cancellations or schedule changes.
Request refund
Mileage Plus Upgrade Awards
If your flight was canceled and no upgrade was available on your alternate flight, then you may request a refund for your Mileage Plus Upgrade Award. You may also request a partial refund if you were only able to use a portion of your upgrade.
Request Mileage Upgrade Award refund
Delayed or damaged bag
If your bags do not arrive at your destination or are damaged.
Learn more
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